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STORE POLICY

Ordering

  • All products are made to order to reduce overproduction.

  • Orders are processed within 2–5 business days before shipping.

  • Please review your shipping address and order details carefully before checkout.

Shipping

  • Standard delivery times are typically 7–14 business days, depending on location.

  • Tracking details will be provided once your order has shipped.

  • International customers are responsible for any customs duties or import taxes.​

Returns & Exchanges

  • Because all items are made to order, we only accept returns for defective or damaged products.

  • All returns are processed through our fulfillment partner, Printful.

  • To request a return, please contact us at support@designedbygeek.com within 14 days of delivery, including photos of the issue.

  • Once approved, we will provide instructions for returning the item directly to Printful.

  • Refunds or replacements will be issued after Printful confirms the return.

Payments

  • We accept major credit cards, PayPal, and other secure payment methods.

  • All transactions are encrypted and processed securely.

Cancellations

  • Orders may be canceled within 12 hours of purchase.

  • Once production begins, cancellations cannot be processed.

Customer Support

Sustainability Commitment

We are committed to reducing waste by producing items only when ordered. This approach supports thoughtful purchasing and sustainable fashion practices.

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